Privacy Policy

Jack & Frank Hair Studio ("we," "us," or "our") operates the website jfhairstudio.com. This Privacy Policy explains what information we collect when you visit our site, how we use it, and your rights as a visitor. We keep this simple because our practices are simple — we are a boutique hair salon, not a data company.

01

Information We Collect

Analytics	We use Google Analytics 4 to understand how visitors use our site — pages visited, time on site, general location, and device type. This data is aggregated and anonymous. No personally identifiable information is collected through analytics.
AI Chat Assistant	Our site includes an AI chat assistant powered by Anthropic's Claude API. Messages you send to the assistant are processed by Anthropic to generate responses. We do not store your chat messages on our servers. Please do not share sensitive personal information (such as payment details or medical information) in the chat.
Online Booking	Appointments are booked through GlossGenius, a third-party scheduling platform. Any personal information you provide during booking (name, contact details, payment) is collected and handled by GlossGenius under their own privacy policy.
Contact	If you contact us directly by phone or email, we may retain that communication to respond to your inquiry.

02

Cookies

Our site uses cookies placed by Google Analytics to track aggregate usage patterns. These cookies do not identify you personally. You can disable cookies at any time through your browser settings. Disabling cookies will not affect your ability to use the site or book an appointment.

03

How We Use Information

We use analytics data solely to understand how our website is performing and to improve the experience for our visitors. We do not sell, rent, share, or trade any data collected through this website with third parties for marketing or advertising purposes. We do not use your data for targeted advertising.

04

Third-Party Services

This site integrates with the following third-party services, each governed by their own privacy policies:

Google Analytics	policies.google.com/privacy
Anthropic (Claude AI)	anthropic.com/privacy
GlossGenius	glossgenius.com/privacy-policy

05

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect about you and to request that it be deleted. As noted above, we do not sell personal data. Our analytics data is aggregated and anonymous. For any requests related to your personal information, please contact us using the information below.

06

Children's Privacy

This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

07

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the site after any changes constitutes your acceptance of the updated policy.

08

Contact Us

If you have any questions about this Privacy Policy, you can reach us at: